I just had someone come out from Joe Wilde on Monday to correct my garage door that I added insulation to back in summer/fall. Door was actually installed by them back in 2000 I believe, well before we bought the house. One new spring and each spring adjusted to properly account for the new weight and set the limits on the new opener I installed at that time as well. Very pleased and the BCB 10% discount (on labor) was a nice bonus. Plus a couple tips on my install, fortunately he didn't laugh at my work or anything : . Would definitely recommend and use again.