Sorry if this has been suggested before but it sounds like a worthy idea for a good forum. It could help people here that are stressed about having a bad product experience, rotten customer service experience and by simply "complaining" about it, others here could offer advice or even add their own nightmare experience to it.
I know a lot of "complaining" gets done in other forums but a forum for complaining and only complaining; could clear up the other forums.
Just my opinion but would be interesting to see what others would say about this suggestion or even expand my ideas.
(Could start with my Sprint experience )
Jon