I bought an MTM Predator Shooting rest from sportsmans during the out of business sale and looked quick and saw the plastic was all there so I bought it. Got home and its missing all the screws. Can't take it back so I shoot an email to them with my address on it telling them the situation figuring they'd send me an order form so I could get the right sized hardware. I didn't hear back from them so I figured I would have to call them next week and talk to someone about it. Get home yesterday and there is a package with all the hardware from them. Pretty good customer service if you ask me, responding to my email would have been nice, but sending me the parts for free is even better